Every effort will be made to ship your items as soon as possible after your order is placed, usually within 2-3 days (unless it is a pre-order or a back order item). No item is ever guaranteed a certain delivery date. We will be more than happy to try to accomodate your request if it is possible.
You can email us at email@example.com if you have any questions on the status of your order or shipment. Expedited service is available for a fee, it will not expedite your shipping service.
We ship via USPS and FEDEX. We make every effort to meet our promised shipping time lines. Obviously once an order leaves Southern Girl Prep we cannot guarantee shipping times or exact delivery dates. This is completely in the hands of the carrier. Weather, holiday volume or other unforseen delays are not something Southern Girl Prep has control over.
No cancellations may be made once your order has been placed. PLEASE check your order over carefully that you have ordered your items just as you want them.
Please inspect your items upon delivery, if for some reason we have missed a problem, please let us know within 7 days. After 7 days, no replacements will be given, and if a replacement or store credit is deemed necessary, we do not credit back shipping charges, the original shipping price will be deducted from your credit. If you are dissatisfied with your order for any reason please email us at firstname.lastname@example.org.
All returns are subject to a 20% restocking fee.